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Products: 29
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Guarantee's

Terms and Conditions of Guarantee:


Please see our policies below:

  • We guarantee live arrival on all our coral and fish, if the package is accepted and signed on its first delivery attempt, or if “held for pick up” option was chosen, and package was picked up in a timely manner.


  • Guarantee is void if you refuse delivery of your order, or if no one is available to receive the package.


  • In the unlikely event of a DOA (Dead on Arrival), we will need a clear digital picture within 2 hours of delivery. We may ask for you to ship back the deceased animal, so please do not dispose of it. Once we receive the digital photo/s, and we receive the deceased coral (if applicable), we will issue you credit. We do not give refunds; we only give credit towards future orders.


  • We offer a 7 day money back guarantee on all of our coral.  Your animal will arrive alive and will guarantee it for 7 days from the date of receiving your animal or we will issue a credit on the purchase.  We do not refund or offer credit on shipping costs.



  • JustRareCorals cannot be held responsible for mechanical or weather delays from the shipping companies.


  • Corals must be shipped within a week of received payment.  Beyond that, we are not responsible for the coral.  Please be sure to coordinate a pickup or a shipping date once payment has been submitted.


  • We can not guarantee exact replacement corals.


  • Purchases with credit does not count towards free shipping.


  • We are not responsible for incorrect addresses given by buyer.    


Buyer must follow proper acclimation procedures and tanks water must be within the following parameters:

Temperature:     75-80 degrees

Ammonia:          0.0 ppm

Nitrate:               0.0-30 ppm

Nitrite:                0.0 ppm

 pH:                     8.1-8.4

 sg:                      1.021-1.026